This Privacy Policy explains how taya00 collects, uses, stores, discloses, and protects the personal information of every player who registers and uses the taya00 platform. Your privacy is important to us. taya00 handles all personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the applicable regulations of the National Privacy Commission of the Philippines.
This summary covers the most important aspects of taya00's data privacy practices. It does not replace the full policy below — please read all sections carefully.
taya00 collects registration data (name, date of birth, mobile number), KYC identity documents, transaction records, gameplay logs, device and browser data, and communication history. We collect only what is necessary for lawful platform operations.
Personal data at taya00 is collected to verify player identity (PAGCOR-mandated KYC), process financial transactions, prevent fraud and money laundering, operate responsible gaming tools, comply with regulatory reporting requirements, and provide customer support.
taya00 does not sell your personal data to third parties. Data is shared only with PAGCOR (as required by law), licensed payment processors (GCash, PayMaya, banks), KYC verification service providers, and game software providers — all under strict data processing agreements.
taya00 uses TLS encryption for all data in transit, AES-256 encryption for stored personal data, access controls limiting data access to authorized personnel only, regular security audits, and segregated data environments for player financial and identity records.
taya00 retains personal data for a minimum of five (5) years from account closure or last transaction, as required by Philippine anti-money laundering regulations. KYC documents and transaction records are subject to PAGCOR-mandated retention periods.
Under the Philippine Data Privacy Act, you have the right to be informed, to access your data, to correct inaccurate data, to object to processing, to data portability, and to erasure where permitted by law. See Section 9 for how to exercise these rights with taya00.
1.1 This Privacy Policy applies to all personal information collected, processed, stored, and disclosed by taya00 in connection with the operation of the taya00 online gaming platform accessible at taya00.org and all associated services, mobile interfaces, and communication channels.
1.2 This policy applies to all registered players, prospective players, and visitors to the taya00 platform regardless of the device used to access it. By registering an account, completing the Know Your Customer (KYC) process, making a deposit, or otherwise submitting personal information to taya00, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
1.3 This Privacy Policy should be read in conjunction with the taya00 Terms and Conditions. In the event of any conflict between this Privacy Policy and the Terms and Conditions on matters relating to personal data, this Privacy Policy shall prevail.
2.1 taya00 acts as the Personal Information Controller (PIC) in respect of personal data collected through the taya00 platform, as that term is defined under Republic Act No. 10173. taya00 determines the purposes and means of processing your personal data.
2.2 Where taya00 engages third-party service providers to process personal data on its behalf (for example, payment processors or KYC verification services), those third parties act as Personal Information Processors (PIPs) and are bound by data processing agreements requiring them to process your data only in accordance with taya00's instructions and in compliance with applicable Philippine law.
2.3 taya00 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. Contact details for the DPO are provided in Section 15 of this Policy.
3.1 taya00 collects the following categories of personal information in the course of providing its services:
| Category | Examples of Data Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, KYC verification, PAGCOR compliance |
| Contact Data | Philippine mobile number, email address | Account authentication, OTP delivery, communications |
| Identity Documents | UMID, passport, PhilSys ID, driver's license images | KYC identity verification, PAGCOR-mandated age verification |
| Financial Data | GCash number, bank account name (not full account numbers), deposit/withdrawal amounts, transaction history | Payment processing, AML compliance, withdrawal verification |
| Gaming Data | Bet history, game sessions, win/loss records, bonus redemptions | Game operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Platform security, fraud detection, geolocation compliance |
| Communications Data | Support chat transcripts, SMS communications, complaint records | Customer support, dispute resolution, quality assurance |
3.2 taya00 does not collect sensitive personal information (as defined under RA 10173, such as health data, political views, or sexual orientation) unless specifically required by law or regulatory obligation.
4.1 Directly from You. taya00 collects personal data that you provide directly, including during account registration, the KYC verification process, deposit and withdrawal transactions, customer support interactions, and promotional entries.
4.2 Automatically. When you access the taya00 platform, certain technical data is collected automatically by taya00's servers and analytics infrastructure, including your IP address, device identifiers, browser characteristics, pages visited, and session duration. This data is collected using server logs and, where cookies are used, in accordance with Section 10 of this Policy.
4.3 From Third Parties. taya00 may receive personal data about you from third parties where permitted by law, including:
5.1 taya00 processes your personal data on the following lawful bases as recognized under the Data Privacy Act of 2012:
6.1 taya00 uses the personal data it collects for the following specific purposes:
7.1 No Sale of Data. taya00 does not sell, rent, or trade your personal data to any third party for commercial purposes.
7.2 Authorized Disclosures. taya00 may disclose your personal data to the following categories of recipients, strictly on a need-to-know basis and subject to appropriate safeguards:
7.3 All third-party processors engaged by taya00 are contractually bound to handle personal data in accordance with the Data Privacy Act of 2012 and taya00's data protection standards.
8.1 taya00 implements a comprehensive set of technical, organizational, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:
9.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by taya00:
You have the right to be informed about the personal data taya00 collects about you, the purposes for which it is processed, how long it is retained, and with whom it is shared. This Privacy Policy fulfills that obligation.
You may request a copy of the personal data taya00 holds about you. taya00 will provide this within 15 business days of a verified written request, subject to any legal restrictions on disclosure.
If any personal data held by taya00 is inaccurate or incomplete, you have the right to request correction. Contact taya00 support with the correct information and relevant supporting documentation.
You may object to taya00's processing of your personal data where taya00 relies on legitimate interests as its legal basis, or where processing is for direct marketing purposes. Objection to processing required for regulatory compliance or contract performance may affect your ability to use the taya00 platform.
Subject to legal and regulatory retention requirements (see Section 11), you may request the deletion of your personal data held by taya00. Note that data subject to mandatory PAGCOR and AML retention periods cannot be deleted until those obligations are fulfilled.
You may request a copy of your personal data in a structured, commonly used, machine-readable format. taya00 will provide this for data that you have directly provided and that is processed by automated means.
If you believe taya00 has violated your data privacy rights under RA 10173, you have the right to file a complaint with the National Privacy Commission of the Philippines. taya00 encourages you to contact our Data Protection Officer first at the details in Section 15.
9.2 To exercise any of the rights described above, submit a written request to the taya00 Data Protection Officer at the contact details provided in Section 15. taya00 may require identity verification before fulfilling any data subject request.
10.1 taya00 uses cookies and similar tracking technologies to operate the platform, authenticate users, remember preferences, and analyze traffic patterns. Cookies are small text files stored on your device by your browser.
10.2 taya00 uses the following categories of cookies:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential | Login session maintenance, security tokens, CSRF protection, geolocation compliance checks | Yes — platform cannot function without these |
| Functional | Language preference, game display settings, last-visited game lobby | No — removable without affecting core functionality |
| Analytics | Aggregated and anonymized page view and interaction data used to improve platform performance | No — removable; no impact on individual player experience |
| Fraud Prevention | Device fingerprinting for detecting unauthorized access and preventing account compromise | Yes — necessary for platform security |
10.3 You may disable non-essential cookies through your browser settings. Instructions for the major browsers used by Filipino players (Chrome on Android, Safari on iOS, Chrome on desktop) are available in each browser's settings menu. Disabling essential cookies will prevent you from logging in to taya00.
11.1 taya00 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the following minimum retention obligations:
11.2 Upon expiry of applicable retention periods, taya00 will securely delete or anonymize personal data in accordance with NPC-approved data disposal procedures.
12.1 The taya00 platform is strictly intended for individuals aged 21 years and above. taya00 does not knowingly collect, process, or store personal information from persons under 21 years of age.
12.2 If taya00 becomes aware that personal data has been collected from a person under 21 years of age, it will immediately close the relevant account and delete all associated personal data, except where retention is required by law.
12.3 Parents and legal guardians are encouraged to use parental control software to prevent minors from accessing the taya00 platform. If you believe a minor may have registered an account on taya00, please contact taya00 support immediately.
13.1 Some of the third-party service providers engaged by taya00 — including cloud infrastructure providers and game software providers — may store or process data on servers located outside the Philippines.
13.2 Where personal data is transferred outside the Philippines, taya00 ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines, including:
13.3 You may request information about specific cross-border data transfers by contacting the taya00 Data Protection Officer at the details in Section 15.
14.1 taya00 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws and regulations, or PAGCOR compliance requirements.
14.2 Material changes to this Privacy Policy will be communicated to registered players by SMS to the registered Philippine mobile number or by a prominent notice on the taya00 platform, at least 14 days prior to the effective date of the change. Non-material changes (such as corrections of typographical errors or clarifications that do not alter your rights) may take effect immediately.
14.3 The current version of the taya00 Privacy Policy is always available at taya00.org/privacy-policy. The effective date at the top of this document indicates the date from which the current version applies. Your continued use of the taya00 platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or taya00's processing of your personal data — including data subject rights requests — please contact the taya00 Data Protection Officer:
15.2 If you are not satisfied with taya00's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
15.3 All data subject requests submitted to taya00 will require identity verification before any personal data is disclosed, corrected, or deleted, in order to protect your privacy against unauthorized requests.
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